Effective Date: October 21, 2025

Last Updated: October 21, 2025

Card3D Studio (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have while using our website (www.card3dstudio.com), design portal, and related services (together, the “Services”).

By using our Services, you agree to this Policy and our Terms of Service.

1. Information We Collect

We collect information in three main ways:

a. Information You Provide to Us

When you interact with Card3D Studio, you may share:

• Contact information: name, email address, mailing address, phone number.

• Account information: login credentials for the Design Studio.

• Order details: product selections, personalization choices, payment info (handled by Squarespace or its payment processors).

• Feedback and communication: emails, form submissions, or Beta feedback responses.

• Photos or uploaded files: images you provide to personalize your 3D ornaments.

b. Information Collected Automatically

We automatically collect:

• Usage data: IP address, browser type, pages visited, device type, and general location.

• Cookies and analytics: used to maintain session logins, track performance, and understand site usage. You can disable cookies in your browser settings.

c. Information From Third Parties

We may receive limited information from:

• Squarespace (e.g., order confirmations, payment status).

• Email marketing platforms (e.g., when you subscribe or unsubscribe).

• Analytics or feedback tools (aggregated data only).

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Create and manage your Design Studio account.

• Provide customer support.

• Send updates, Beta announcements, and promotional communications (with your consent).

• Improve and test our products and site experience.

• Maintain site security and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data.

We may share information only when necessary to:

• Process payments through Squarespace or trusted payment processors.

• Deliver orders via shipping carriers.

• Host or store data through secure third-party services (like Squarespace, Google Workspace, or email providers).

• Comply with the law or enforce our Terms of Service when required.

All third-party partners handle data in accordance with their own privacy policies.

4. Data Retention

We keep your data only as long as needed to provide our Services or as required by law.

You can request the deletion of your account and associated data at any time by emailing admin@card3dstudio.com.

Uploaded design files and photos are deleted from active storage when:

• You manually remove them from your account, or

• Six months have passed since your last activity (during Beta).

5. Your Rights

Depending on where you live, you may have rights to:

• Access or request a copy of your data.

• Correct or update inaccurate information.

• Request deletion (“right to be forgotten”).

• Withdraw consent to email updates or marketing.

• File a complaint with your local data authority.

To exercise these rights, contact us at admin@card3dstudio.com.

6. Cookies and Tracking

We use cookies to:

• Keep you logged in between sessions.

• Remember your preferences.

• Track basic site analytics.

You can opt out of non-essential cookies via your browser or device settings.

7. Email and Communication Preferences

By joining our Beta or mailing list, you agree to receive occasional updates.

You can unsubscribe anytime via the “unsubscribe” link in our emails or by contacting us directly.

8. Data Security

We take data protection seriously:

• All data is transmitted securely (HTTPS).

• Payment info is processed by Squarespace and never stored by us.

• Access to personal data is limited to authorized personnel only.

• During Beta, some features may still be in testing. If we identify a privacy concern, we’ll notify affected users within 72 hours.

9. International Users

Our services are based in the United States.

If you access our site from outside the U.S., you agree that your information will be processed and stored in the U.S., which may have different data protection laws.

10. Children’s Privacy

Card3D Studio’s Services are not directed to children under 13.

We do not knowingly collect personal information from children.

If you believe a child has provided information to us, please get in touch with admin@card3dstudio.com, and we will promptly delete it.

11. Beta-Specific Disclosures

As part of our Beta testing phase:

• We may collect anonymized feedback to improve our products.

• Some features are still under development and may be subject to change.

• We will clearly notify users if data collection practices change during Beta.

12. Updates to This Policy

We may update this Privacy Policy occasionally.

The “Effective Date” above will always reflect the most recent version.

We encourage you to review it periodically.

13. Contact Us

If you have any questions or privacy requests, please reach out to us at:

📧 admin@card3dstudio.com

📍 Card3D Studio, operated by Card3D LLC. 610 Trent Drive, Durham, NC 27705